You can resend a notification from the entries that you have received from the gravity forms. To do that, first, let’s go to our forms page by clicking on the Forms menu found on the right sidebar. We can check the entries of our forms by clicking on the number of entries under the Entries column.
Select the entries that you want to resend the notification
We are now presented with all the entries inside of our Inquiries form. Let’s select Fred as an example. Click on Fred’s name or the View option under his name.
Tick the Admin Notification and click on Resend Notification
On the right-hand side of the page, you’ll see Notifications. If you tick on the Admin Notification checkbox, this will mean that the notification will be sent back to the default administrator of your WordPress. You can also send it to a different email address by supplying the email address in the box. Once done, click on Resend Notification.
Resend Notification to multiple entries
If you want to send it to a whole stack of entries, there is a checkbox on the left side of every entry. Tick the checkbox to select the entry. You can tick as many entries as you want. Then, on the top of the table, you can see a drop-down box. Select the Resend Notification option then click on Apply.
Tick the Admin Notification checkbox then click on Resend Notification
The same process as the individual resending of notification. Tick the Admin Notification and you can also send the notification to a different person by providing their email address inside the box.
Although the inquiries from the gravity forms are emailed to you, sometimes it’s a good thing to be able to check those inquiries directly on WordPress dashboard.
Let’s go and check on the entries submitted into our gravity forms. To do that, click on the Forms on the sidebar menu.
Click on either the number of entries or the Entries option
We are now presented with the list of all the forms we have created. In my case, I have only created one form.
To see the inquiries, you can either click on the Entries option found under the name of the form or you can click on the number of entries of this form.
Click on the sender’s name
As you can see, there are 4 entries in our Inquiry form. If you want to view and respond to these inquiries, you can either click on the sender’s name or click on View found under the sender’s name.
The entry submitted by a person
This is now the entry being submitted by the person named Ben Smith. You can see all of his details submitted, the date it was submitted, and his IP address. To respond to this entry, you can type in the message inside the Note area then click on Add Note.
When you receive entries in your gravity forms, you can check these entries by going to your form entries. To do that, hover your mouse over the Forms menu and click on the Entries submenu.
If you click on the entry, you’ll see a box for notes. Let’s try to submit a note. Place your note inside the box, in my case, I placed “Hey thanks for the inquiry.” Afterward, click on Add Note.
Send out a note
After submitting the note, it will now be saved in the database then refreshes the page. This is a convenient way of managing the inquiries because you can easily keep track of them instead of going into your email.
Also, one thing that you can do is to respond to the notes and send it out like a thank you message.
Respond to a note
You just have to bear in mind that the email or the user that is going to be the sender of these notes is going to be the one that is currently logged on to WordPress.
So, generally speaking, you probably just want to use this if you’re using a group website, say for entries for an event or something like that, rather than responding using your own email address. Of course, if you do want to respond using your own email address, just press reply, then you’ll get the details of your email like the email signature and etc.
I guess this is just a very specific example of a situation where you might want to use these notes system, not necessarily for contacting clients.
In order to access the dashboard of WordPress, first, you need to login. To login, type the complete address of your website + /wp-admin. For example, in the image above, the complete address of our website is demo.wordpress.com. So, to access the login page, we need to type in the URL box the complete address of our website plus the /wp-admin. It will also work just by putting /admin.
Once you get to the login page, you need to provide your user authentication to be able to access your WordPress dashboard. You might also like to tick Remember Me in order for your browser to remember you once you get back to the site. If you tick Remember Me, you will be automatically logged in once you access the site or the login page.
Remember: Only tick Remember Me when you are using a personal computer or any computer that you trusted to use.
Now, after logging in, we are presented with a nice standard-looking WordPress dashboard. You can see a little bit of WordPress news and other elements here. Nothing much on the dashboard yet since we haven’t created any pages, posts, forms, or anything like that.
Click on the menu with home icon and your website’s name (backend)
Let’s have a look at the top menu bar on the WordPress interface. The very first thing that’s actually useful up here is the little house icon with the name of your website next to that.
Click on the menu with home icon and your website’s name (frontend)
If you click on that, it’ll take you to your homepage and it also changes the submenus. If you’ll click on the house icon again, it’ll take us back to the dashboard. Fantastic!
Hover your mouse over the New menu
Now, the other useful thing when you’re in the admin is the New menu. This menu lets you create new:
The options you have here will depend on what plugins are installed whether you have your custom post types or maybe WooCommerce or things like that. Basically, the New menu gives you a way of creating some content without having to go through the side menu.
Click on the menu with your name on it
Over to the upper right side, you’ll see it says “G’day” and whatever your username is. From here, you can choose to log out or you can edit the profile you have within the WordPress.